Terms of Service

1. Overview

Welcome to Blocks Craft!

This website is operated by INIFINITY SOLUTIONS LLC, doing business as Blocks Craft. Throughout the website, the terms "we," "us," and "our" refer to Blocks Craft.

Blocks Craft operates the website https://blocks-craft.com, offering building block sets, collectible models, accessories, and related products to customers.

Our online store is powered by Shopify, which provides the ecommerce technology that enables us to offer our products and services.

These Terms of Service ("Terms") govern your access to and use of our website, including browsing, purchasing products, creating accounts, and interacting with our services.

By accessing our website or placing an order, you agree to be bound by these Terms and our applicable store policies.

If you do not agree with these Terms, you should discontinue using our website.

These Terms apply to all website visitors, customers, account holders, and other users of our services.

2. Business Information

Blocks Craft is operated by the following legal business entity:

Store Name: Blocks Craft

Legal Business Name: INIFINITY SOLUTIONS LLC

EIN: 98-1922392

Website: https://blocks-craft.com

Customer Support: support@blocks-craft.com

Business Address:

911 E Atlantic Blvd, STE 101

Pompano Beach, FL 33060

United States

For questions regarding orders, payments, returns, or these Terms of Service, customers may contact our support team using the information provided above.

3. Eligibility and Online Store Terms

By using our website or making a purchase, you represent that you are at least the age of legal majority in your jurisdiction or that you have obtained the necessary authorization from a parent or legal guardian.

Purchases made on behalf of minors must be completed by a legally authorized adult.

You agree to provide accurate, complete, and current information when placing orders or creating customer accounts.

You are responsible for maintaining the confidentiality of your account credentials and notifying us if you suspect unauthorized account activity.

You may not use our products or services for any unlawful or unauthorized purpose.

You agree not to violate any applicable laws or regulations while using our website.

4. Products and Product Information

Blocks Craft offers building block sets, collectible models, construction kits, accessories, and related merchandise.

We make reasonable efforts to present accurate product information, including:

• Product names and descriptions

• Product images and illustrations

• Available variations and specifications

• Product prices

• Included accessories and components

• Assembly information when applicable

• Product availability

Product photographs, rendered images, and illustrations may appear slightly different from the physical product due to lighting, screen settings, manufacturing variations, or other reasonable factors.

However, products supplied must materially conform to their descriptions and applicable legal requirements.

Customers are encouraged to review product descriptions, specifications, age recommendations, and included components before purchasing.

If a product is materially different from its advertised description, customers may request assistance under our Return and Refund Policy and applicable consumer protection laws.

We reserve the right to update product descriptions, specifications, and availability when appropriate.

Such updates will not unlawfully reduce the rights of customers who have already completed purchases.

5. Product Safety and Responsible Use

Some products sold by Blocks Craft may contain small pieces, detachable components, or accessories that present safety risks if used improperly.

Customers should carefully review and follow any applicable product warnings, assembly instructions, and age recommendations.

Products containing small parts may present choking hazards to young children.

Adult supervision may be necessary depending on the product and the age of the user.

Customers should not modify products in ways that create unsafe conditions or disregard manufacturer safety instructions.

Blocks Craft is committed to addressing legitimate safety concerns and cooperating with applicable product safety requirements.

If you believe a product presents a safety risk, discontinue its use and contact support@blocks-craft.com.

Nothing in this section limits any rights or remedies available under applicable product safety or consumer protection laws.

6. Pricing and Currency

Product prices are displayed on our website in the currency indicated during the shopping experience or checkout.

Unless another currency is clearly indicated, prices are presented in United States Dollars (USD).

We reserve the right to modify prices for future purchases without prior notice.

The applicable price for an order is the price confirmed during checkout, subject to applicable law and correction of genuine errors.

Shipping fees, taxes, import duties, and other applicable charges will be disclosed during checkout or otherwise communicated as required by law.

Customers will have an opportunity to review applicable charges before completing their purchases.

In the event of a genuine pricing or technical error, we may contact the customer to offer the option to proceed at the correct price or cancel the affected order for a full refund.

We will not charge a higher amount without the customer's authorization.

7. Orders and Order Acceptance

When you place an order through Blocks Craft, you agree to provide accurate billing, shipping, and contact information.

After placing an order, you may receive an order confirmation acknowledging that your order has been submitted.

Order confirmation does not necessarily mean that the order has been accepted for fulfillment.

We may review orders for payment authorization, product availability, shipping eligibility, and potential fraud.

We reserve the right to decline or cancel orders for legitimate reasons, including:

• Products being unavailable

• Payment authorization failure

• Suspected fraudulent activity

• Incorrect or incomplete shipping information

• Genuine pricing or listing errors

• Legal or regulatory restrictions

• Inability to fulfill an order

If we cancel an order for which payment has already been collected, we will issue the appropriate refund to the original payment method within the period required by applicable law.

We will not cancel or alter an order in a manner that violates applicable consumer protection requirements.

8. Payments and Payment Security

Blocks Craft accepts the payment methods displayed at checkout.

Payments may be processed through Shopify Payments and other authorized payment providers, depending on availability and the customer's location.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment transactions may be subject to verification, authorization, fraud-prevention procedures, and the applicable terms of the payment provider.

We use Shopify's ecommerce infrastructure and supported payment technologies to facilitate secure transactions.

Blocks Craft does not ordinarily store complete payment card numbers or card security codes.

Payment processors may independently collect and process transaction information in accordance with their respective privacy policies and applicable regulations.

Customers must not attempt to complete fraudulent purchases, use stolen payment information, or deliberately interfere with payment processing systems.

If a payment fails or is declined, the customer may be required to select another available payment method.

Refunds are generally issued through the original payment method, subject to our Return and Refund Policy and applicable law.

9. Shipping and Delivery

Blocks Craft provides shipping services to the destinations available during checkout.

Shipping availability, delivery estimates, costs, and applicable conditions may vary depending on:

• Customer location

• Product availability

• Selected shipping method

• Carrier operations

• Customs procedures

• Local delivery restrictions

Processing and delivery estimates are communicated through our website, checkout, order confirmation, or Shipping Policy.

We make reasonable efforts to fulfill orders within the shipping timeframes communicated to customers.

Delivery estimates are not guarantees against circumstances outside our reasonable control. However, this does not remove our obligations under applicable consumer protection laws.

If we cannot ship an order within the promised timeframe, or within the applicable legal period when no timeframe is stated, we will notify the customer and provide the legally required opportunity to accept the delay or cancel the order and receive a refund.

Customers are responsible for providing accurate shipping information.

If a delivery issue occurs, customers should contact support@blocks-craft.com for assistance.

Responsibility for loss or damage during delivery is determined by applicable law and the circumstances of the transaction.

Additional shipping information is available in our Shipping Policy.

10. International Orders, Taxes, and Customs

Blocks Craft may accept international orders where shipping services are available.

International shipments may be subject to import duties, customs fees, value-added taxes, and other local charges.

Any applicable responsibilities for these charges will be disclosed before purchase when required by law.

Unless such charges are collected at checkout or otherwise identified as prepaid, international customers may be responsible for paying import-related charges imposed by the destination country, subject to applicable law.

Customs authorities may inspect shipments and impose additional processing requirements.

We are not responsible for delays caused exclusively by lawful customs procedures outside our reasonable control, but we will assist customers with order-related inquiries as appropriate.

Customers are responsible for ensuring that products they purchase may lawfully be imported into their destination country.

Nothing in this section limits mandatory consumer rights or legal remedies.

11. Returns, Refunds, and Exchanges

Blocks Craft offers a 30-day return policy for eligible products, beginning on the date the customer receives the order.

Standard returns are subject to the conditions described in our Return and Refund Policy.

For change-of-mind returns, eligible products must generally be unused, unassembled, complete, and returned with their original accessories and packaging.

Customers must contact support@blocks-craft.com to initiate a return.

Products that arrive damaged, defective, incomplete, or incorrect may qualify for replacement components, an exchange, a replacement product, or a refund, depending on the circumstances.

When a return is required due to a verified product defect or fulfillment error, Blocks Craft will cover reasonable associated return shipping costs.

Approved refunds are generally issued to the original payment method according to the processing timelines described in our Return and Refund Policy.

Our return policy does not restrict mandatory consumer rights, including applicable statutory withdrawal rights and remedies for defective or nonconforming goods.

For complete information, please review our Return and Refund Policy available through the website.

12. Order Cancellations

Customers may request cancellation by contacting:

support@blocks-craft.com

If an order has not been shipped and can still be stopped, we will process the cancellation and issue the applicable refund.

Once an order has shipped, cancellation requests may be handled through the return process after delivery, subject to applicable legal rights.

If we are unable to fulfill an order, we will notify the customer and provide an appropriate resolution, including a refund when required.

Blocks Craft does not impose undisclosed cancellation charges.

13. Promotions, Discounts, and Special Offers

Blocks Craft may periodically offer discounts, promotional campaigns, limited-time offers, bundles, or other special pricing.

Promotions are subject to their stated eligibility conditions, availability, and disclosed limitations.

Unless otherwise stated, promotional discounts cannot be combined with other offers.

Discount codes must be entered and successfully applied before checkout is completed.

We reserve the right to discontinue or modify promotions for future purchases, provided that such changes do not unlawfully affect completed transactions.

Promotional pricing, availability claims, limited-stock notices, and countdown offers must accurately reflect the underlying offer.

We will not intentionally misrepresent product availability, promotional deadlines, or pricing information.

If a customer returns an item purchased as part of a bundle or promotional offer, the refund may be adjusted according to the promotional terms disclosed at purchase and our Return and Refund Policy.

14. Intellectual Property

The content displayed on Blocks Craft, including website layouts, original text, graphics, logos, designs, photographs, and other materials, may be protected by intellectual property laws.

Such content belongs to Blocks Craft, its licensors, or the respective rights holders.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without the appropriate authorization, except as permitted by law.

Product names, brand names, trademarks, and logos belonging to third parties remain the property of their respective owners.

References to third-party brands or products do not automatically indicate sponsorship, authorization, partnership, or official affiliation.

Any product affiliation, license, or authenticity claim must be supported by the relevant product information and applicable rights.

Blocks Craft respects legitimate intellectual property rights and will review appropriate infringement concerns submitted to our customer support email.

15. User Content, Reviews, and Feedback

Customers may have opportunities to submit reviews, comments, photographs, suggestions, or other content through our website or available communication channels.

By submitting content, you represent that:

• You have the necessary rights to share the material.

• The content does not unlawfully infringe third-party rights.

• The information is not knowingly false or misleading.

• The content does not contain unlawful, threatening, or malicious material.

• The submission does not violate applicable laws.

You retain ownership of content you create.

By voluntarily publishing a review or submitting material for public display, you grant Blocks Craft a non-exclusive, royalty-free license to use, reproduce, display, and distribute that content in connection with our services and lawful promotional activities, subject to applicable law and privacy rights.

We may moderate content that violates these Terms or applicable legal requirements.

We do not require customers to leave positive reviews, and we do not prohibit honest, lawful criticism.

Nothing in these Terms restricts rights protected by applicable consumer review or free expression laws.

16. Prohibited Uses

Customers and website visitors must not use Blocks Craft or its services to:

• Engage in fraudulent or unlawful activities.

• Submit false payment or identity information.

• Transmit malware or harmful computer code.

• Attempt unauthorized access to website systems.

• Disrupt the functionality or security of the website.

• Infringe intellectual property or privacy rights.

• Harass, threaten, or abuse others.

• Collect personal information unlawfully.

• Use automated systems in ways that interfere with normal website operations.

• Manipulate transactions, payment disputes, or promotional systems through fraudulent means.

We may restrict or suspend access when reasonably necessary to protect website security, enforce lawful rights, or prevent abuse.

Such measures will be implemented consistently with applicable law.

17. Third-Party Services and Links

Our website may contain links or integrations involving third-party websites, payment services, shipping providers, or other external platforms.

These third-party services may operate under their own terms, conditions, and privacy policies.

We encourage customers to review those policies before using external services.

Blocks Craft is not responsible for independent third-party content or services that we do not control, except to the extent responsibility cannot be excluded under applicable law.

The availability of third-party links does not necessarily constitute an endorsement or partnership.

18. Personal Information and Privacy

Your privacy is important to us.

Our collection, use, storage, and disclosure of personal information are explained in our Privacy Policy.

Personal information may be processed by Shopify, payment providers, logistics partners, and other authorized service providers as necessary to operate our ecommerce business.

Customers may have rights to access, correct, delete, or restrict certain processing of personal information, depending on applicable laws.

For questions or privacy-related requests, contact:

support@blocks-craft.com

Please review our Privacy Policy for additional information.

19. Accuracy of Website Information

We make reasonable efforts to maintain accurate information throughout our website.

However, occasional typographical errors, technical issues, or inaccuracies may occur.

These may concern:

• Product specifications

• Product availability

• Pricing

• Promotional terms

• Shipping estimates

• Product descriptions

We reserve the right to correct genuine errors and update website information when necessary.

If an error materially affects an existing order, we will communicate with the customer and provide an appropriate resolution consistent with applicable law.

We will not use this provision to avoid legal obligations or unfairly modify completed transactions.

20. Disclaimer of Warranties

We aim to provide accurate product information, reliable customer service, and a functional online shopping experience.

Except for warranties expressly provided with a product or required by applicable law, the website and its informational features are provided on an "as available" basis.

We cannot guarantee uninterrupted website access or that every technical issue will be prevented.

To the maximum extent permitted by applicable law, we disclaim warranties concerning website availability that are not expressly provided or legally required.

This provision does not exclude or limit:

• Mandatory consumer guarantees

• Applicable product warranties

• Rights concerning defective or misrepresented goods

• Legal remedies for non-delivery

• Any other rights that cannot lawfully be waived

Customers retain all protections provided by applicable law.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Blocks Craft and INIFINITY SOLUTIONS LLC will not be liable for indirect, incidental, special, or consequential losses arising from website use when such limitations are legally enforceable.

Nothing in these Terms excludes or limits liability for:

• Fraud or fraudulent misrepresentation

• Willful misconduct

• Personal injury or other harm where liability cannot lawfully be excluded

• Violations of mandatory consumer protection laws

• Failure to provide statutory remedies

• Other liabilities that cannot lawfully be limited

Any applicable limitations will be interpreted consistently with consumer protection laws and the legal rights of customers.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify Blocks Craft and INIFINITY SOLUTIONS LLC against reasonable third-party claims, liabilities, damages, and expenses arising directly from your unlawful misuse of the website, violation of third-party rights, or material breach of these Terms.

This provision does not apply to claims caused by our own unlawful conduct or prevent customers from exercising legitimate consumer rights.

23. Force Majeure

Blocks Craft will not be responsible for failures or delays caused by extraordinary events beyond our reasonable control, to the extent permitted by applicable law.

Such events may include:

• Natural disasters

• Severe weather conditions

• Government restrictions

• Transportation disruptions

• Major infrastructure failures

• Public emergencies

• Other extraordinary circumstances beyond reasonable control

Where these events affect order fulfillment, we will communicate relevant information to customers and provide any cancellation, refund, or other remedies required by law.

This section does not eliminate statutory delivery obligations or customer protections.

24. Governing Law and Dispute Resolution

These Terms are governed by the applicable laws of the State of Florida, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

We encourage customers to contact our support team before initiating formal legal proceedings so that we may attempt to resolve concerns promptly and fairly.

Customers may contact:

support@blocks-craft.com

Where permitted by law, disputes may be submitted to courts with appropriate jurisdiction in Florida.

This provision does not deprive customers of mandatory rights to bring claims in another jurisdiction or benefit from consumer protection laws applicable to their place of residence.

Nothing in these Terms requires customers to waive lawful payment dispute rights, statutory remedies, or access to competent regulatory authorities.

25. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or excluded to the extent necessary under applicable law.

The remaining provisions will continue to apply to the fullest extent legally permitted.

26. Waiver

Our failure to enforce any provision of these Terms does not constitute a permanent waiver of that provision or any related legal right.

Any waiver must comply with applicable law.

27. Entire Agreement

These Terms of Service, together with our applicable Privacy Policy, Return and Refund Policy, Shipping Policy, and other legally incorporated terms, govern the use of our website and purchases made through our online store.

In the event of a conflict between these Terms and mandatory consumer protection laws, the applicable legal requirements will prevail.

Specific product or promotional terms disclosed before purchase may apply to the relevant transaction, provided they do not conflict with mandatory consumer protections.

28. Changes to These Terms

Blocks Craft reserves the right to update or revise these Terms of Service when necessary.

Changes may reflect modifications to our business operations, website functionality, legal requirements, or customer services.

Updated Terms will be made available on our website.

Material changes will be communicated when required by applicable law.

Changes will not retroactively remove mandatory rights arising from purchases already completed.

Continued use of our website after legally effective updates may constitute acceptance of revised Terms to the extent permitted by applicable law.

29. Customer Support and Contact Information

For questions about these Terms of Service, purchases, shipping, product issues, returns, refunds, or other store-related matters, please contact our customer support team.

Blocks Craft

Operated by: INIFINITY SOLUTIONS LLC

EIN: 98-1922392

Website: https://blocks-craft.com

Customer Support Email: support@blocks-craft.com

Business Address:

911 E Atlantic Blvd, STE 101

Pompano Beach, FL 33060

United States

We are committed to transparent business practices, responsible customer service, secure transactions, and compliance with applicable consumer protection requirements.

Thank you for choosing Blocks Craft.